MS2 | What is your HR Tech “Credit Score”? Tech Debt and the Art of ROI

  • Room: Oceanside B
  • Session Number: MS2
Wednesday, October 11, 2023: 1:00 PM - 1:50 PM


Kimberly Carroll
Managing Principal
Mark Stelzner
Founder & Managing Principal


Imagine walking down the aisle of your favorite expo hall and something really catches your eye. It would look lovely on your employees, but you’re not sure you have enough credit given the past few years of spending. Before going deeper into tech debt and compiling yet another questionable ROI model, what should you do? Although HR tech investment is growing at an exponential rate, many organizations are realizing only a fraction of the benefits expected. It’s costing businesses millions. Between constant HR operating model changes and business cases that promise the moon and the stars, the people function is in a bind. In this fun and engaging session, IA co-leaders Mark Stelzner and Kimberly Carroll will help you improve your HR tech credit score!


Learning Objectives

- Defining the circumstances that lead to tech debt.
- Maximizing value generation through existing and ongoing investments.
- Improving your internal “credit score,” now and for the future.


  • Mega Session